Your privacy matters to okjl. This policy explains exactly what personal data we collect, why we collect it, and how we keep it safe.
Privacy at a Glance
These cards highlight the most important aspects of the okjl Privacy Policy. They are a summary only — please read the full policy below for complete details.
All data transmitted between your device and the okjl platform is protected by industry-standard SSL/TLS encryption. Your personal details, payment information, and account activity are never sent in plain text.
okjl does not sell, rent, or trade your personal information to third-party marketers. Data is shared only where required by Philippine law, PAGCOR regulations, or to deliver the services you have requested.
okjl processes personal data in accordance with the requirements of the Philippine Amusement and Gaming Corporation and the Data Privacy Act of 2012 (Republic Act No. 10173). Your rights as a data subject are fully respected.
Registered okjl players have the right to access, correct, and request deletion of their personal data. You can exercise these rights at any time by contacting our support team via live chat or email.
okjl uses cookies to keep your session secure, remember your preferences, and improve platform performance. We do not use cookies to build advertising profiles or track you across unrelated third-party websites.
okjl retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law and PAGCOR regulations. Data is securely deleted or anonymized once retention periods expire.
Important: By registering on or using the okjl platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this policy, please do not use the okjl platform.
okjl ("we," "us," or "our") operates the online gaming platform accessible at okjl.one (the "Platform"). We are committed to protecting the privacy and personal data of all users who access or register on the Platform. This Privacy Policy explains how okjl collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform.
This Privacy Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Republic of the Philippines, its Implementing Rules and Regulations, and the applicable guidelines issued by the National Privacy Commission (NPC). It should be read together with the okjl Terms & Conditions, which govern your use of the Platform.
We may update this Privacy Policy from time to time. The date of the most recent revision is displayed at the top of this page. Your continued use of the okjl Platform following any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we handle your data.
okjl collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:
okjl collects personal data through the following means:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration form, KYC document uploads, support enquiries, responsible gaming requests |
| Automated collection | Cookies, session logs, device fingerprinting, IP address capture during Platform use |
| Third-party sources | Identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud prevention services |
| Regulatory sources | PAGCOR self-exclusion registers, anti-money laundering watchlists as required by Philippine law |
okjl uses your personal data for the following purposes:
To create and manage your okjl account, verify your identity, process deposits and withdrawals, and provide you with access to all Platform features including casino games, slots, bingo, and sports betting.
To comply with our obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA) of the Philippines, the Data Privacy Act of 2012, and any other applicable Philippine laws. This includes conducting Know Your Customer (KYC) checks, monitoring transactions for suspicious activity, and maintaining records as required by law.
To administer responsible gaming tools including deposit limits, loss limits, cooling-off periods, and self-exclusion. okjl uses gaming activity data to identify players who may be exhibiting signs of problem gambling and to offer appropriate support and intervention.
To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other illegal or prohibited conduct on the Platform. Technical and device data is used to identify suspicious login patterns and protect the integrity of the Platform.
To respond to your enquiries, resolve complaints, and provide assistance with account-related matters. Communications data is retained to maintain a record of interactions and to improve the quality of our support services.
To analyze usage patterns, conduct internal research, and improve the features, performance, and user experience of the okjl Platform. This analysis is conducted on aggregated or anonymized data wherever possible.
To send you promotional offers, bonus notifications, and platform updates where you have provided your consent to receive such communications. You may withdraw your consent to marketing communications at any time by updating your account preferences or contacting our support team.
okjl processes your personal data on the following legal bases under the Data Privacy Act of 2012:
okjl does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
Third-party companies that provide services on our behalf, including identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting providers, customer support platforms, and fraud detection services. These providers are contractually bound to process your data only as instructed by okjl and in accordance with applicable data protection laws.
Licensed game software providers whose games are available on the okjl Platform may receive limited technical data (such as session tokens and bet records) necessary to deliver their games. These providers are required to maintain appropriate data security standards.
PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government authorities where disclosure is required by law, court order, or regulatory directive. okjl will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of okjl's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
All third parties with whom okjl shares personal data are required to implement appropriate technical and organizational security measures and to process data only for the purposes specified by okjl.
okjl uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. The following types of cookies are used:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens. Required for the Platform to function. | No — essential for operation |
| Functional | Remembering your language preferences, game settings, and responsible gaming configurations. | Yes — via browser settings |
| Analytics | Aggregated data on how players use the Platform, used to improve features and performance. | Yes — via cookie preferences |
| Security | Fraud detection, bot prevention, and suspicious activity monitoring. | No — required for security |
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the okjl Platform. okjl does not use cookies to serve third-party advertising or to track your activity on websites unrelated to the Platform.
okjl implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While okjl takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your okjl account credentials and for notifying us immediately if you suspect unauthorized access to your account.
okjl retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of account plus 5 years after closure |
| KYC and identity verification documents | Duration of account plus 5 years after closure (AMLA requirement) |
| Financial and transaction records | 5 years from the date of each transaction (AMLA requirement) |
| Gaming activity logs | 3 years from the date of each session |
| Customer support communications | 3 years from the date of each interaction |
| Marketing consent records | Until consent is withdrawn, plus 1 year |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with you as an individual. Where data must be retained for legal or regulatory reasons beyond the standard period, it will be stored securely and access will be restricted.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by okjl. You may exercise any of these rights by contacting our Data Protection Officer via the details in Section 14.
You have the right to request a copy of the personal data okjl holds about you, along with information about how it is being used and with whom it has been shared.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update basic account information directly through your account settings.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests where you have grounds relating to your particular situation.
You have the right to receive a copy of the personal data you have provided to okjl in a structured, commonly used, and machine-readable format, where technically feasible.
If you believe okjl has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
okjl will respond to all data subject requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, and you will be notified accordingly. We may need to verify your identity before processing your request.
The okjl Platform is strictly intended for persons who are 21 years of age or older. okjl does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor has registered on the okjl Platform or provided us with personal data, please contact our support team immediately so that we can take appropriate action.
The okjl Platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies solely to the okjl Platform and does not cover the privacy practices of any third-party websites. okjl is not responsible for the content or privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party services you access in connection with your use of okjl.
okjl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. Where changes are material, we will notify registered players by email or via a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is always displayed at the top of this page. Your continued use of the okjl Platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you should stop using the Platform and may request account closure in accordance with the okjl Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way okjl handles your personal data, please contact our Data Protection Officer. Our support team is available 24 hours a day, 7 days a week via live chat on the Platform.
You may also reach our Data Protection Officer by email at: [email protected]
For general customer support enquiries, please use: [email protected]
okjl is committed to resolving all privacy-related concerns promptly and fairly. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
This Privacy Policy was last updated on January 1, 2026. Please check this page periodically for updates. Your continued use of the okjl Platform constitutes acceptance of the current Privacy Policy.
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